Thank you for choosing Rocky Mountain Chauffeured Service (RMCS) for your transportation needs.

PLEASE REVIEW THIS CONFIRMATION FOR ACCURACY.
If any changes are needed, please contact our office at (385) 557-7926 as soon as possible.

Cancellation Policy

• Sedans/SUVs: Must be canceled at least 24 hours prior to the scheduled pick-up time.

• Sprinter Vans: Must be canceled at least 72 hours prior to the scheduled pick-up time.

• 28/37/55 Passenger Coach: Must be canceled at least 7 days prior to the scheduled pick-up time.
  
  Please note: The cancellation policy for special and city-wide events differs from the standard cancellation and minimum hourly policies outlined above.

Minimum Hourly Service Policy

• Sedans/SUVs: 2-hour minimum

• Sprinter Vans: 3-hour minimum

• 28/37 Passenger Mini Coach: 5-hour minimum

• 55 Passenger Coach: 6-hour minimum

Airport Transfers

• Airport transfer rates apply to single-flight arrivals only.

• If your reservation includes multiple flights, multiple stops, or private airport service, the hourly rate will apply.

Arrival Procedures

• Curbside Pick-Up: Fast and convenient for immediate departure.

• Meet & Greet: Available upon request and includes inside terminal assistance.

Travel Time

All reservations are billed garage-to-garage — from the time the vehicle departs our facility until it returns.

Terms & Conditions

By confirming your reservation with Rocky Mountain Chauffeured, you agree to the following:

1. Deposits are non-refundable. Remaining balance is due before service begins on the reservation day.

2. In the event of a mechanical issue, we will work with you to reschedule or make up the time at a mutually agreed date. RMCS is not liable for breakdowns.

3. You accept financial responsibility for damages caused by you or your party. This may include:

   • $100 per burn mark (carpet or seat)

   • $250 cleaning/sanitation fee (if needed)

4. Alcohol and drug use are prohibited by law. Any fines incurred are the client’s responsibility.
   The chauffeur may terminate service without refund if behavior is unsafe, unlawful, or inappropriate.
   Smoking is not permitted.

5. A grace period of 15 minutes is included for:

   • Transfers & airport departures

   • 30 minutes for domestic flight arrivals

   • 45 minutes for international arrivals

     If a flight is missed or delayed, please notify us immediately to avoid late cancelation fees.

6. RMCS is not responsible for delays or cancellations due to hazardous conditions (e.g., weather, road closures, accidents).

7. We are not liable for personal items left in the vehicle.

8. Vehicles must not exceed their designated seating capacity for legal and safety reasons. Overloading is not permitted.